To return, please contact us at firstname.lastname@example.org within 3days after arrival.
We pay close attention to the product when shipping. It case the product is damaged or defected by our faults, we will replace/refund as soon as possible. Please email us and we will give the return/refund procedures.
No return/exchange is acceptable for other reasons, such as different image or wrong size.
Return / exchange procedures
Please email us with your name, order information and some photos to check the damage.
We will arrange the return shipment. No shipping cost on your side.
Refund/exchange will be done as soon as we receive the parcel.
・ Please contact us within 3days after arrival.
・The item must be in its original, unused and unwashed condition.
・The item must be returned with the tags and packaging in the original condition.
・No return/exchange for SPECIAL OFFER and MADE-TO-ORDER products.