To return, please contact us at firstname.lastname@example.org within 4 days after arrival.
We pay close attention to the product when shipping. It case the product is damaged or defected by our faults, we will replace/refund as soon as possible. Please email us and we will give the return/refund procedures.
No return/exchange is acceptable for other reasons, such as different image or wrong size.
Return / exchange procedures
Please email us with your name, order information and some photos to check the damage.
We will arrange the return shipment. No shipping cost on your side.
Refund/exchange will be done as soon as we receive the parcel.
・ Please contact us within 4 days after arrival.
・The item must be in its original, unused and unwashed condition.
・The item must be returned with the tags and packaging in the original condition.
・No return/exchange for SPECIAL OFFER and MADE-TO-ORDER products.